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Making a Claim Yourself
Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free. We only charge if your claim succeeds (fees range from 18% to 36% including VAT of your compensation). See our fees (opens in a new tab) for details.
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